CHAPTER 15 / CARE

Find a fault

  1. 1Check the local service state
  2. 2Check the matching network path
  3. 3Read the error record
STEP 3 OF 3

Read the error record

  1. Open Log Utility from the login window or the application title bar.
  2. Open Log Viewer. It shows Fatal, Error, and Warning entries by default.
  3. Open a log entry to read more detail.
  4. Use the Source, Category, and Message filters to narrow the result.
Expected result

You have a relevant error record to support the next fault check.

I need help with this step

Keep the relevant error records with the site fault report.

If a step does not work, refer to the original documentation supplied with the software or contact support@innerrange.com.

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