Find a fault
Start with services, network paths, and error records.
BEFORE YOU START
Keep the exact error text and the time it occurred.
STEP 1 OF 3
Check the local service state
- On the server PC, look at the service indicators in the client login window.
- Check that the required installed services run before login.
Note
A green dot means running. A client PC may not show local service icons.
Expected result
The service state is known before deeper fault checks.
I need help with this step
Use the service start steps in First run for a stopped service.
If a step does not work, refer to the original documentation supplied with the software or contact support@innerrange.com.
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